411 BPO Cebu is an exciting & growing company and we are URGENTLY HIRING for Sales Professionals for our Work From Home Campaign.
We are looking for people who are open to learning new techniques in communicating with clarity, precision and purpose to join us and start training. We have been a part of the Cebu Community for 5 years as a captive call center that provides business solutions for businesses. If you are excited to learn valuable and important skills while growing your career we have the opportunity for you.
About Us
At 411 Locals, our mission is to provide small businesses worldwide with simplified, effective, and affordable business services. We envision a world where entrepreneurs can start, grow, and run their ventures with confidence. As an ambidextrous group of companies, we continuously improve existing services while venturing into new markets.
Minimum requirements:
- AT LEAST 1 YEAR OF OUTBOUND B2B SALES experience is required
- At least Highschool Graduate
- Must have basic english communication skills
- Basic computer literacy
- Energetic, motivated, reliable and dependable
- With stable internet connection
- Willing to use his/her own equipment
Responsibilities
- Achieve or surpass DPAD target
- Produce clean sales and minimize Misrepresentation Error Rate Percentage to ensure customer longevity.
- Taking Turn Over (T.Os) phone calls
- Enter deals into the company CRM while talking to customers
- Entering correct and accurate information into the CRM will include but not limited to Creating account information, email address, Service agreement etc.
- Entering accurate information in CRM is governed by quality audits, random spot checks and reviews. Failing on these guidelines will lead to actions as outlined in the code of conduct and quality policy.
- Address and fix any mistake made in a pitch to a customer maintaining a no MIS REP policy throughout their career.
- Demonstrated ability to communicate, present and influence customers to sign up with us and stay with the company
- Demonstrate ability to effectively sell current and future products to company will decide to market using the utmost levels of integrity, highest levels of salesmanship, versatility and very strong application of the best sales techniques.
- Maintain a high Closing Ratio
- Develop and change pitch according to any new company policies
- Follow the best lead nurturing practices of Pipeline management, lead nurturing etc., ensuring effective sales funneling and closures.
- Provide immediate assistance to the closers and any sales agent within the company
- Continuously improves Closing effectiveness by: developing new approaches and techniques; analyzing results; asking for feedback from manager and QA, Completing Company Up-Training and or Sales Certification requirements
- Update job knowledge by: self-education; participating in educational opportunities; reading professional publications.
- Ability to perform multiple and rapid Internet searches
- Maintain a good professional working environment
- Attend all company meetings pertaining to this department
- Maintain a united, goal oriented, money motivated, and company-loyal team.
- LEAD BY EXAMPLE EVERY DAY
- Participate and exceed in regular trainings provided by the organization
- Be a strong team player, abide by team and floor policies related but not limited to pre-intimation of leaves, absences, phone off time etc.
- Participate, cooperate and work towards working coaching and performance improvement plans with their team leader, managers and performance improvement
Work Conditions
WORK FROM HOME + REGULAR EMPLOYMENT
As you learn and grow you receive:*
- Competitive salary package
- UNLIMITED COMMISSIONS
- Meal and attendance allowances
- Solid training program and management system
- Competitive company and government initiated benefits
- Fixed schedule
- Weekends off
NOTE: SSS, PHILHEALTH, PAGIBIG & TIN are required. Please prepare your Government numbers and/or ID’s.
Compensation:
- Base salary (depending on experience)
- Attendance bonus
- Performance bonus (determined after the first 90 days)
KPI’s:
Quality of the completed tasks
Company Values
Get Stuff Done, Deliver Results, Own It!
- Achieve results for the business and for customers.
- Be accountable and action oriented.
- Take ownership for identifying and creatively solving problems.
- Know your numbers and manage them daily.
Directly Communicate, Fiercely Collaborate
- Get to the point – be professional, direct, and efficient.
- Lead with facts, actions, and solutions – not opinions and excuses
- Work together to quickly, efficiently, and effectively solve issues and improve the business.
- Passionately debate ideas to get to the best outcome and then once a decision has been made move forward together to make it successful as a cross-functional team.
- Be open, transparent, and inclusive with both successes and challenges.
Innovate Always and in All Ways
- Entrepreneurial to our core
- Always be looking for new business opportunities and new ways to serve our customers.
- Never satisfied with how things are currently and always look to make improvements.
- Motivated by creating something from nothing or designing a new way to do something.
Domain Experts, Company Experts
- Hunger for knowledge, personal growth, and passion for learning
- Leverage existing true functional expertise and develop new functional expertise.
- Develop a profound understanding of the company, internal and external customers, and markets to successfully apply domain expertise.
Growth: Customers, Company, People
- Have a growth mindset for our customers, the company and ourselves.
- Personal and people development plus building high performance teams are the foundation for future growth.
- Plan and organize exponential growth, The world is too big for thinking small.
- Profitable growth through diversification in products and channels for future stability
- Approach each decision and each obstacle encountered with a focus on creating win, win, win outcomes for our customers, the company, and ourselves. “Everybody wins.”
At 411 Locals, we are committed to fostering the growth and development of our employees. We provide clear career paths and advancement opportunities for both non-sales and sales roles. We believe in recognizing and rewarding exceptional performance and dedication.
Join 411 Locals and empower small businesses globally. Experience a collaborative and innovative environment that fuels growth. Achieve meaningful results and create a future where everyone wins.
To apply, please submit your resume outlining your relevant experience. We look forward to reviewing your application!
Note: Only shortlisted candidates will be contacted for further evaluation.